E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward

Salt Lake City, Utah — The Association of Chamber of Commerce Executives (ACCE) has recognized the North Central Massachusetts Chamber of Commerce as 2023 Chamber of the Year. The award was announced during the ACCE’s annual convention held on August 1, in Salt Lake City, Utah, and positions the North Central Massachusetts Chamber of Commerce as the first chamber of commerce in Massachusetts and New England to receive the prestigious award.
“The North Central Massachusetts Chamber of Commerce is honored and humbled to be named the 2023 Chamber of the Year,” said Roy Nascimento, president & CEO of the chamber. “We are very proud to bring this award home to our region and to the Commonwealth. This recognition exemplifies the spirit of collaboration and collective action that lives within North Central Massachusetts and the dedication of our hard-working staff, our engaged board of directors, our community partners and the many diverse businesses that make up our membership.”
Chamber of the Year is the most prestigious and competitive award in the chamber industry and recognizes chambers that demonstrate excellence in operations, member services and community leadership. Based in Alexandria, Va., ACCE has more than 1,600 chambers of commerce and related business and economic development organizations as members, representing more than 9,000 professionals in the industry.
“Chambers of commerce play an increasingly vital role in promoting regional prosperity,” said ACCE President & CEO Sheree Anne Kelly. “Earning this pinnacle achievement reflects their commitment and drive to ensure the vibrancy of their communities and organizational success. Congratulations on the North Central Massachusetts Chamber’s outstanding leadership, dedication to its community and serving as a role model for the chamber profession.”
“This award is a testament to not only the quality of the Chamber’s programs and initiatives, but its impact on our region as well,” said James Vander Hooven, president, Mount Wachusett Community College and chair of the Chamber’s board of directors. “I’ve witnessed the impact the Chamber provides firsthand from my time on the board and as a leader of a member organization. From helping support entrepreneurs with loans and technical assistance to marketing the region as a destination for visitors and groups to championing important public investments, the Chamber’s efforts benefit everyone who calls North Central Massachusetts home.”
ACCE previously named the North Central Massachusetts Chamber of Commerce as a finalist for Chamber of the Year recognition in 2017 and 2021. For the 2023 award, the Chamber presented a number of innovative programs for consideration, including its efforts to engage and support Latinx small businesses, partnerships built to support talent and workforce development in the region, as well as the Chamber’s efforts to update and transform the Johnny Appleseed Visitor Center from a highway rest stop into a unique and inclusive anchor destination showcasing the region and helping advance the economy. The recognition also comes just a few months after the North Central Massachusetts Chamber was awarded five-star accreditation by the Accrediting Board of the U.S. Chamber of Commerce for its operations and initiatives.
The Chamber of the Year award’s multi-stage selection process starts with an initial operations benchmark, where chambers must meet minimum thresholds in key performance areas. Qualifying chambers are then invited to submit a written application addressing all aspects of organizational operations and programmatic work. Finalists are invited to interview before a panel of experienced chamber professionals.
“Our city and region are truly grateful for the economic partnership that brings business and tourist dollars to our area,” said Mayor Stephen DiNatale of Fitchburg. “The North Central Massachusetts Chamber of Commerce is deserving of this prestigious honor and the City of Fitchburg offers a resounding congratulations for this accomplishment.”
“The North Central Massachusetts Chamber has been a great resource to us in the Chair City,” said Mayor Michael Nicholson of Gardner. “From partnering with us on the new Business Development Fund, marketing initiatives for the region, and more, the Chamber does tremendous work and I’m looking forward to that work continuing in the future. Congratulations from all of us in Gardner!”
“The North Central Massachusetts Chamber of Commerce is a strong partner that regularly collaborates with the city in multiple ways to advance our economy,” said Mayor Dean Mazzarella of Leominster. “I am so glad others have finally recognized what we already knew—that we have the best chamber of commerce in the country!”
The North Central Massachusetts Chamber of Commerce develops and delivers a wide variety of programs and services designed to bolster the local economy and support businesses of all shapes and sizes, from large corporations to small startups. The Chamber views itself as a connector, facilitator, advocate, thought leader and partner to businesses, organizations and communities in the region. In addition to providing services and programs for its member organizations, the Chamber also leads regional economic development and tourism efforts through its affiliate organizations the North Central Massachusetts Development Corporation and Visit North Central Massachusetts along with its education and workforce efforts through the North Central Massachusetts Chamber Foundation.
“At the North Central Massachusetts Chamber, we strongly believe in continuous improvement, and the Chamber of the Year nomination process is a great opportunity for introspection and evaluation of our operations and the work we are doing. While we are thrilled to be recognized and celebrated nationally by our peers, the real value results in making us a better chamber and propels us to move forward,” said Nascimento. “This award also reflects the Chamber and business community’s commitment to improving the quality of life in North Central Massachusetts. Our work is a collaborative effort not possible by any single entity, and we are very thankful for our many partnerships with businesses, government, non-profits, educational institutions and many more.”
The origins of the North Central Massachusetts Chamber of Commerce can be traced back to the early 1900s with the formation of chambers of commerce in Leominster and Fitchburg. In 1984, the boards of directors of both organizations, along with several smaller business groups, voted to regionalize and merged to form the North Central Massachusetts Chamber of Commerce. The chamber has since evolved into the region’s leading economic development and business advocacy organization. Today, the Chamber serves nearly 700 leading businesses and organizations that employ over 25,000 people in the twenty-seven communities that comprise North Central Massachusetts.
Fitchburg, MA | Chamber of Commerce | North Central Massachusetts | North Central Massachusetts Chamber | Worcester County | Massachusetts #1 Ranking | Massachusetts Achievements | 40th Anniversary | 40th Anniversary | 2023 Chamber of the Year
This weekend marks the return of the annual Sales Tax Holiday here in Massachusetts. On Saturday, August 12 and Sunday, August 13, most retail items of up to $2,500, purchased in Massachusetts for personal use, will be exempt from sales tax. However, purchases by corporations or other businesses along with purchases by individuals for business use are not exempt.
While the bulk of retail items qualify for the exemption, there are some items that are still taxable and do not qualify for the exemption this weekend including: alcoholic beverages, electricity, gas, marijuana or marijuana products, motor vehicles and motorboats, telecommunications services, tobacco products, and any single item whose price tag is more than $2,500.
With the rise in internet commerce, an item will qualify for the sales tax holiday exemption if you order and pay for an eligible item over the internet on the sales tax holiday during Eastern Daylight Time.
For retailers, you must take part in this weekend’s sales tax holiday if your business normally makes taxable sales of tangible property in Massachusetts or to purchasers in Massachusetts and is open for business on August 12 and 13. If a purchaser needs to return or exchange an item once the sales tax has ended, they will not be subject to the tax retroactively. Any sales or use tax erroneously collected on the sales tax holiday weekend must be remitted to DOR. If a customer seeks a refund of tax collected in error from you, you must refund the tax to the customer. If you have already remitted the tax to DOR, you may file an amended return to recover amounts refunded to customers. To report exempt sales, on your August Sales and Use Tax Return, you will report the amount of tax not charged on items during the Sales Tax Holiday as “Exempt Sales” [Line 2].
As mentioned, the sales tax holiday exemption is limited to eligible sales of items costing $2,500 or less. If you spend more than $2,500 on an item, the entire amount paid for the item is subject to sales tax, not just the amount that exceeds that threshold. For those planning to purchase multiple items at the same time, if the price of each individual item is $2,500 or less, you can combine as many items as you want, tax-free, even if the combined items cost more than $2,500.
For complete information on the sales tax holiday head to: Mass.Gov Sales Tax Holiday Page.
Fitchburg | Chamber of Commerce | North Central Massachusetts | North Central Massachusetts Chamber | Sales Tax Day | Tax Return
Resumen
The Eastern States Exposition (“Big E”) is an annual 17-day event held in West Springfield, Massachusetts. The Big E is the fourth largest fair in the United States, attracting over 1.6 million attendees in 2022. This year’s Big E will be held from September 15 through October 1, 2023. The Massachusetts Building, located on the Avenue of States, is one of the Big E’s premier attractions and provides Commonwealth businesses, non-profits, and other entities an opportunity to showcase their products and services.
Massachusetts Day (“Event”): Thursday, September 21, 2023, from 10:00 A.M. to 5:00 P.M.
The focus of this day is to provide a family-friendly, fun environment with games, giveaways and entertainment that showcases the very best of Massachusetts culture, agriculture, and tourism. Different from previous years, we will not be accepting exhibitors that are selling food items, goods and merchandise. We are looking for tourist attractions, agricultural commodity groups, non-profit and other organizations that would showcase Massachusetts culture, agriculture, and tourism and that will set up a booth to engage attendees with games, giveaways, and entertainment. The sale of merchandise and goods will not be permitted. If you have any questions, please reach out to Katie Rozenas-Hanson, at .
Chamber of Commerce | North Central Massachusetts | North Central Massachusetts Chamber | Commonwealth Businesses
The Williams-Rockwell Educational Gift Fund Committee met on February 13, 2024 and March 7, 2024, to distribute this year’s round of grants to applicants from the Gardner Public School System. The committee was able to distribute $82,831.60 for 14 different projects which will take place over the remainder of the academic year and beyond.
Gardner’s Superintendent of Public Schools, Dr. Mark Pellegrino remarked, “The Williams-Rockwell grants continue to generously give to Gardner Public Schools. These funds allow us to offer very creative programs that enhance the experience of our students beyond the core and essential expectations of our community. From service dogs to laser cutters, this program supports our students social emotional needs and academic growth. Thank you to everyone on the committee for supporting our students!”
The Williams-Rockwell Education Gift Fund was established in 2014 following the auction of Norman Rockwell’s “Willie Gillis in the Convoy” painting. The fund was set up to provide financial assistance to projects and programs requested by the faculty and administration of Gardner Public Schools to enrich the experiences of Gardner’s students. The grants are funded by the interest and capital gains earned from investments of the sale price of the painting.
From the auction to the disbursement of the grants, the Williams-Rockwell Educational Gift Fund has been a collective effort in bringing about a way to give back to the city and its students for years to come. To date, the Committee has awarded $610,064.00.
“I am very happy to hear that we are able to continue to give back to our students through this program,” said Mayor Michael Nicholson who serves as the Chair of the fund’s Trustees. “The projects submitted for this year’s round of funding were certainly unique and help provide valuable resources to help enrich our students’ academic careers. This fund truly makes a big difference in helping Gardner Public Schools provide our students with a modern academic experience that stands out from other districts. I’m looking forward to seeing our students take advantage of these programs in the future.”
Council President Elizabeth Kazinskas added, “The Williams-Rockwell resource enriches the quality of our education in Gardner, and we are incredibly lucky to have it. These grants continue to serve their purpose providing valuable opportunities for our students each year. Such options would likely not be possible otherwise, or their funding would draw from the city’s budget.”
As required by the fund’s governing statute, awards were given out to both arts related applications as well as applications that promote athletics and academics in our schools.
“The funds received by GMS from the Rockwell Grant will be used to help subsidize our 6th grade trip to Nature’s Classroom,” explained Annette Lussier, Gardner Middle School Science Teacher. “Students look forward to this trip every year! This amazing educational experience provides our students with an opportunity to think and learn about the natural world around us and more importantly our place in nature and how we, humans, are uniquely responsible for the stewardship of our planet. GMS would like to thank the Rockwell Grant committee for this award and their continued support for this unique and powerful educational experience.”
“20 years ago when I started teaching at the middle school, I used the spotlights that were shared with the high school to light a lot of each production due to a lack of an auditorium at GMS,” said Joanne Landry, Gardner High School Music and Drama teacher. “It was clear to me even then that the spotlights were not very effective and had two very different illumination capacities. One is very dim with fuzzy edges while the other is brighter but with no filter capabilities any more. They are also very bulky and heavy and difficult to transport from one school to the other. I am thrilled that after 20 years, we will finally be able to acquire new spotlights for the theater program. All the drama students from both the high school and middle school will be able to benefit from better lighting. The units are portable, quieter when in use, and use LED lighting so they will be less expensive to maintain. These should be easier to operate as well and we can have students on stage crew run the spots for the shows. I am excited to have the new spotlights shine brightly on our hard working performers.”
“We are so excited to receive this grant for the Great East Festival for the 4th Grade Band,” said Michelle Heffner, Gardner Elementary School Band Director. “Great East provides a competitive opportunity for our young musicians in a supportive environment. Students will perform in front of a panel of judges and then receive a clinic where the judges will work with our 4th Grade band students to help them improve their playing, listening and ensemble skills. It is exciting to provide our youngest band students with this opportunity to demonstrate their skills in a real-life competitive setting and provide them with their first experience with adjudication! The students are eager to begin learning their music and are excited to demonstrate their skills and knowledge in front of a panel of well-respected music educators. Thank you to the committee for providing our 4th Grade Band with this opportunity!”
“We ordered these boards a few years ago and they were so successful in their ease of setting up artworks that we wanted to obtain more,” said Frances LeMieux, Gardner High School Art Teacher. “This has allowed us to be able to rotate where our All School Art Exhibitions are held, in an effort to connect with all facets of the community. The venue change allows for greater community access, allowing the public to see all of our schools, but also gives the host school an opportunity to display a higher amount of its students’ work. The color of the boards are varied, which will show off our art pieces better. The grey backing will help to specifically show off works that have a darker composition, that we have noticed get lost while viewing on our current black backings.
By law, the membership on the Board of Trustees who votes to award the grants is made up of three members appointed by the Mayor and confirmed by the City Council, the City Treasurer, the Superintendent of Schools, a member of the School Committee, the City Council President or their designee, and the Mayor or his designee who serves as chair.
A full listing of the grants awarded can be found here:
The Town’s zoning for economic development is limited and outdated. Please attend one or both of these forums and tell us what you want for new economic development in Sterling. At these forums, the following topics will be discussed:
All this and more will be discussed at the public forum.
Public Forums on Economic Development
Wednesday March 6, 2024 at 6:30 PM
1835 Town Hall (31 Main Street)
If you can’t attend the Wednesday night forum, the program will be repeated on Saturday March 9, 2024 at 9:30 AM
Please attend and give us your input!
Thank you – the Sterling Planning Board & Economic Development Committee
(Light refreshments will be served)

In the Photo: bankHometown’s Grove St., Worcester office Vice President, Branch Officer Isabelo Cruz Lopez (left) and Assistant Branch Manager Allysha Desrosiers (right) present a check for $5,275 to Trish Appert, executive director of Friendly House, one of 16 food pantries receiving donations from the bank’s Neighbors Helping Neighbors fundraising campaign to help address food insecurity.
Robert J. Morton, president and CEO of bankHometown, announced that the bank’s 20ta annual Neighbors Helping Neighbors fundraising drive raised $84,400 for local food pantries. This brings the total amount raised since the program’s inception to $415,400.
The annual appeal is part of bankHometown’s charitable giving program, The Giving Tree, which reflects the bank’s commitment to making a difference in the neighborhoods it serves. Throughout November, the bank invited customers, employees, and members of the community to donate at bankHometown branches. Up to $2,500 per donation was matched, dollar for dollar, by bankHometown and the total divided among food pantries in Massachusetts and Connecticut communities the bank serves.
Each of these pantries received $5,275:
Massachusetts Food Pantries:
Athol Salvation Army Food Pantry
Auburn Youth and Family Services Food Pantry
CARE Food Pantry, Clinton
Food Share, Southbridge, Charlton & Sturbridge
Friendly House Pantry, Worcester
Ginny’s Helping Hand, Inc., Leominster
Millbury Senior Center Food Pantry
Oxford Ecumenical Food Shelf
Sutton Senior Center Michael A. Chizy Food Pantry
St. John’s Food for the Poor, Worcester
St. Vincent de Paul Food Pantry, Webster
Connecticut Food Pantries:
Community Kitchens of Northeastern CT, Killingly
Daily Bread, Putnam
Friends of Assisi, Killingly
Project PIN Food Pantry, Moosup
Thompson Ecumenical Empowerment Group
“On behalf of bankHometown, I’d like to thank all those who generously donated to our Neighbors Helping Neighbors fundraiser to help fight food insecurity in our communities,” said Morton. “We’re pleased to host this annual appeal and that so much was raised to help families in need this holiday season.”
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA