E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
Servicio de Noticias de la Casa del Estado
Author: Michael P. Norton
Citing the impacts of high inflation and interest rates, Massachusetts retailers don’t expect a big bump in holiday season shopping sales this year.
The Retailers Association of Massachusetts is predicting a 1 percent increase in local sales based on a survey of its membership. Holiday sales in the 2022 season rose only 1.2 percent locally, the association said.
“With inflation and interest rates eroding the purchasing power of our consumers and the margins of small businesses, it is more important than ever that we all work harder to protect, promote, and preserve our Main Streets and our important local shopping districts,” RAM President Jon Hurst said Wednesday.
November and December retail sector sales in Massachusetts (excluding restaurants, auto sales and gas) typically total about $24.17 billion, RAM said, and historically represent on average 20 percent of annual retail sales.
The association also surfaced “profitability questions” for small businesses that are seeing sales levels similar to last year, saying those questions are being brought on by “the inflation strain on families, and the increased costs on sellers including inventory, wages, borrowing costs, and energy.”
The National Retail Federation projects a 3 percent to 4 percent increase in holiday season sales, and national sales rose 7 percent in the last cycle.
RAM’s holiday season sales projection would be the continuation of a trend as its members are reporting average increases in sales of only about 1 percent year to date. Consumer savings rates increased and debt levels dropped during the pandemic, the association said, “yet those numbers have reversed given inflation and interest rates, and sellers report customers spending levels and the number of in store transactions have been relatively flat to 2022.”
The local numbers are some of the worst in recent years, following sales increases of 9 percent in 2020, 3.9 percent in 2019, 4 percent in 2018, and 3 percent in 2017. Sales dropped by 1 percent in 2016, but rose every other year between 2010 and 2015.
Chamber of Commerce | North Central Massachusetts | North Central Massachusetts Chamber | Massachusetts Economy | Government Affairs | State House News Service | Healey-Driscoll Administration
The North Central Massachusetts Chamber of Commerce is pleased to announce the following appointments to its professional staff.
Maureen Babcock is appointed Executive Assistant, bringing a wealth of skills and experience to the role, including more than a decade of experience in project management, registration, and program coordination. In this position, she will be responsible for managing the Chamber’s database, providing administrative and operational support, and coordinating special projects. A resident of Devens, she has been very active in the community, including volunteering with Troop 1 Boy Scouts and Harvard Parks & Recreation as the Ski Club Coordinator. She also serves as the Chair of the Devens Educational Advisory Committee, which advises MassDevelopment on education-related matters for the Devens community. She holds a bachelor’s degree in political science and business from Mount Saint Mary’s College.
Duke Ogeto is appointed Marketing Coordinator and will assist with marketing and communications efforts, including graphic design, and website and social media management for the Chamber and its affiliate organizations. He holds a master’s degree in digital marketing from Southern New Hampshire University, a bachelor’s degree in graphic design from UMass Lowell, and an associate’s degree in interactive media & design from Quinsigamond Community College. A resident of Leominster, he previously served as marketing assistant for World Farmers, located in Lancaster, and as a marketing assistant and graphic designer for UMass Lowell.
Nicolas Berthet-Garcia is appointed Community Business Advisor. In this position, Berthet-Garcia will be responsible for leading outreach efforts to engage and support the Latinx community in North Central Massachusetts. This includes assisting Latinx small business owners and entrepreneurs with one-on-one technical assistance as well as connecting them to resources in the local business community. He has deep roots in North Central Massachusetts, having grown up locally after his family immigrated from Uruguay. In 2015, Berthet-Garcia became the owner and operator of a cleaning company working with clients across Massachusetts. In 2021, he served as the regional lead on a citywide initiative to distribute public health information in collaboration with the city of Leominster. A resident of Fitchburg, he is bilingual in Spanish and English, and is a certified interpreter.
“We are very excited to have Maureen, Duke and Nicolas join our dynamic team and help contribute to the Chamber’s work of strengthening the business climate and advancing the economy of North Central Massachusetts,” said Roy M. Nascimento, president & CEO, North Central Massachusetts Chamber of Commerce.
Maureen Babcock can be reached at 978.353.7600 ext. 222 or via email at ; Duke Ogeto at 978.353.7600 ext. 252 or via email at ; and Nicolas Berthet-Garcia at 978.353.7600 ext. 223 or via email at .
Fitchburg | Chamber of Commerce | North Central Massachusetts | North Central Massachusetts Chamber | Maureen Babcock | Duke Ogeto | Nicolas Berthet-Garcia | Chamber of Commerce | New Hire | Executive Assistant | Marketing Coordinator | Community Business Advisor
The North Central Massachusetts Chamber of Commerce has received several reports recently from members indicating that they have received unsolicited emails from a third party, with a domain name not associated with the Chamber, offering to sell our “list” of event attendees. This is a common scam and is not legitimate. The Chamber does not sell our attendee information. We would like to remind members to be cautious and to always be on the lookout for possible scams and frauds. Online fraud is on the rise and businesses continue to be a target of thieves and scammers. Often fraudsters try to impersonate trusted institutions, like your bank/credit union, government agencies, or trusted non-profits in the community like the chamber of commerce. When in doubt, always feel free to contact the Chamber directly to confirm of any emails or solicitations you receive.
We encourage you to continue to be alert and don’t fall for any scams that may compromise your business or personal information. For useful information regarding Coronavirus related scams, please visit the Federal Trade Commission, https://www.ftc.gov/.
*Affiliated organizations of the North Central Massachusetts Chamber of Commerce include the North Central Massachusetts Development Corporation; Johnny Appleseed Trail Association DBA Visit North Central Massachusetts; the North Central Chamber Foundation; and Chamber Insurance, Inc.
Chamber of Commerce | North Central Massachusetts | North Central Massachusetts Chamber | Fraud Prevention | Protect Yourself and Your Business
ATTENTION BUSINESS OWNERS
Was your business impacted by the flooding on September 11, 2023?
The Small Business Association (SBA) is in the city of Leominster providing resources for business owners.
SBA and FEMA have representatives available at the Disaster Recovery Center located at City Hall to help answer your questions Monday-Saturday from 9am-7pm until July 15.
The SBA also has a Business Recovery Center located at the Emergency Management Office at 37 Carter Street with someone available to assist you Monday-Friday from 9am-5:30pm.
Businesses of any size are eligible. Private, non-profit organizations such as charities, churches, private universities, etc., are also eligible.
Every year, Berkshire closes all of its financial centers and offices at 12 p.m. to host X Day, which supports nonprofits that address hunger, homelessness and affordable housing and aim to create a more equitable, just and sustainable future.
In all, employees participated in more than 50 X Day projects in Massachusetts, New York, Connecticut, Vermont and Rhode Island, as well as one in Pennsylvania that was supported by colleagues at Berkshire’s nationwide SBA lending division 44 Business Capital.
Berkshire Botanical Gardens and Construct in Stockbridge;
Berkshire HorseWorks in Richmond;
Bina Farm in Lexington;
Veterans Inc., Boys & Girls Club of Worcester, Habitat for Humanity of Metro West Greater Worcester and Hope for Worcester in Worcester;
Central Berkshire Habitat for Humanity and the Gladys Allen Brigham Center’s Girls Inc. camp in Pittsfield;
Child Care of the Berkshires in North Adams;
Cradles to Crayons in Newton;
Girls Inc. of Worcester in Holden;
Lee Youth Commission in Lee;
Massachusetts Coalition for the Homeless in Lynn and Westfield;
Milford Veterans Services in Milford;
ReGreen Springfield in Springfield;
Ron Burton Training Village in Hubbardston;
United Way of Tri-County in Clinton;
West Stockbridge Historical Society in West Stockbridge.
“At Berkshire, giving back to our communities is a top priority,” said Lori Gazzillo Kiely, Managing Director of the Berkshire Bank Foundation. “We know that building stronger
communities requires a better approach to banking and our employees work tirelessly every day to deliver on that promise.”
Named for the X in its logo, Berkshire’s award-winning XTEAM Employee Volunteer and Giving Program is a central element of its workplace culture, providing employees with an easy way to put its corporate values into action and help each of our communities realize its full potential.
In 2023, Berkshire employees logged more than 21,000 hours of volunteer service. In addition to the hours contributed through X Day, all Berkshire employees are eligible for up to 16 hours of paid time off annually to volunteer with nonprofits of their choice.
Exploring the latest trends and insights: Starkweather & Shepley Insurance Marketing Overview Q2 2024 report.
Insurance Marketing Update from the Property & Casualty Market Index
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA