E-Newsletter
An Electronic Publication of the North Central Massachusetts Chamber of Commerce
Inside this edition, you’ll discover the latest Chamber initiatives and success stories from across our region. From economic development projects and upcoming networking events to policy updates and workforce training opportunities, we’re keeping you connected to what matters most for your business and North Central Massachusetts.
The North Central Massachusetts Chamber of Commerce is here to help – with trusted resources, a strong business network, and a support system to keep your business and the region moving forward
The next edition of the North Central Massachusetts Chamber’s popular Good Morning North Central breakfast series is scheduled for Friday, November 16, 2018 from 6:45 a.m. to 8:30 a.m. at the Doubletree by Hilton, 99 Erdman Way, Leominster, MA. The September edition is sponsored by the Doubletree by Hilton, Leominster.
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The featured speakers for the November edition are Christian McMahan, the new President of Wachusett Brewing Company and Robert Nelson, District Director for the U.S. Small Business Association.
Christian McMahan joined Wachusett Brewing Company as its President in June of 2017. He began his career in the beer industry in sales working with Boston Beer Company and then went on to serve as Vice President of Marketing for Diageo and Chief Marketing Officer for Heineken USA. Founded in Westminster in 1994, Wachusett has grown to become the 2nd largest packaging brewer in Massachusetts and was named one of the top 50 largest craft breweries in the United States in 2017.

Robert H. Nelson was appointed district director of SBA’s Massachusetts District Office on November 26, 2007. As district director, Mr. Nelson is responsible for the effective delivery of SBA’s financial and business development programs with a mission to counsel, assist and protect the interest of small business statewide in order to maintain and strengthen the economy. He has 25 years of federal service, 19 of which have been with the SBA.
The cost is just $25 for Chamber members/$40 non-members and includes a breakfast buffet. Pre-registration is required. For more information or to register, please contact Kathleen Deal at 978.353.7600 ext. 235, or visit www.northcentralmass.com/news/calendar-of-events/.
The North Central Massachusetts Development Corporation (NCMDC) granted a $19,000 micro-loan to Charles Simmons, owner of Simmons & Sinclair Logistics located in Leominster, to assist with the purchase of a tractor. Simmons & Sinclair Logistics will offer local and long-distance transportation for a variety of products to include wood and metals. Ray Belanger, Director of Small Business at NewVue Communities in Fitchburg assisted Charles with his business plan and projections. This loan was a referral from Workers Credit Union and will create one job.
Winston Burrell received a $5,000 loan from NCMDC to start Barrington’s Autumn, a home-based business located in Lunenburg. With many years in the medical industry and having researched various approaches to holistic health, Winston recently started Barrington’s Autumn and will specialize in environmentally friendly, dye-free essential oils and fragrances to promote healing and wellness. This $5,000 loan will assist Winston with purchasing inventory and marketing expenses. For more information visit www.Barringtonsautumn.com. Winston also worked NewVue Communities on his business plan and projections. This loan was a referral from NewVue Communities and will create one new job.
As a microloan lender, NCMDC can provide loans to small businesses up to $150,000 for working capital, equipment, inventory, expansion and working with our banking partners to provide gap financing for the final piece of a project.
On the surface, Question 1’s proposal to implement nurse staffing ratios seems like a good idea. Assigning fewer patients per nurse sounds good, but the reality is that the provisions of this proposed mandate would have devastating unintended consequences for our community hospitals and patients.
Should this measure pass, hospitals in Massachusetts would be held to rigid, no-exceptions nurse staffing ratios imposed by the government that would have a profound impact on their ability to provide care. Just imagine what would occur under these mandates if an emergency department were to reach its full legal allowance of patients. New arrivals would be sent to alternative hospitals, compromising their care and risking their safety in the process.
Of the 50 states, only one, California, has adopted mandated nurse staffing ratios and that was over ten years ago. If government mandated nursing ratios were such a good idea, why haven’t more states adopted them since then? The reason is that there is no evidence that it has led to improved care. According to 2018 Leapfrog patient safety data, the gold standard for assessing quality outcomes, California hospitals rank 25th for patient safety. Massachusetts ranks fourth. Likewise, United Health Foundation ranks California seventeenth nationally in terms of statewide health, while Massachusetts ranks first. Our hospitals equal or in many cases exceed California’s in nearly every meaningful measure of quality patient care and safety.
If voters pass Question 1 it would also raise costs substantially for hospitals and patients. The independent, non-partisan Massachusetts Health Policy Commission has estimated that passage of Question 1 would cost the state up to $949 million annually. Patients, employers and taxpayers will end up footing the bill for these new government mandates through increased taxes and higher premiums. Most of our community hospitals operate now on razor thin margins. UMass Memorial HealthAllianceClinton Hospital reports that this will add $8.9 million more to their cost structure year over year moving forward. Likewise, Heywood Hospital will see $5.6 million in additional costs and Athol Hospital an additional $1.9 million. The pressures on them to break even are immense, and it is likely that they will be forced to make deep cuts to critical programs, such as opioid treatment and mental health services, in order to implement these mandates. In some parts of the state, local community hospitals could close altogether, creating a significant hardship for those dependent upon them.
Staffing decisions should be left to the experienced doctors and nurses who operate our hospitals, and not imposed upon them by the state through a rigid set of mandates. Nursing is a well-organized and respected profession, whose members are protected by their elevated skillset and long established union representation. Concerns about working conditions and patient loads should – and regularly are – negotiated at the hospital level and should not be imposed via the ballot box. This produces the best results for each institution, and is perhaps why many doctors and nurses have come out openly in opposition to this ballot proposal.
On November 6, voters will decide whether to tie the hands of our experienced health care professionals by voting ‘Yes’ or allow them to make the right decisions for patients with the flexibility in staffing that is essential to their important work.
On behalf of the North Central Massachusetts Chamber of Commerce, we urge you to vote “No” on Question 1. For more information, please go to www.protectpatientsafety.com.
Roy M. Nascimento, CCE, IOM
President & CEO, North Central Massachusetts Chamber of Commerce

Only Resort in Massachusetts to Still Offer Skiing & Snowboarding
A Look Back on the 2017-18 Season
“It ain’t over till it’s over!” Thanks to nearly 4 feet of snow since March 1para, Yogi Berra’s famous quote has been the rallying cry this winter at Wachusett Mountain Ski Area which has just announced it is extending its ski season until April 15ta – one of the resort’s latest closings ever.
After originally planning to close April 1para, Wachusett first extended its season to April 8ta. Then after a colder-than-average April and base depths still ranging up to nearly 50 inches on some trails, mountain officials chose to extend the season one more week becoming the only ski area in Massachusetts and rivalling some of the larger resorts in northern New England to still be in operation. (This weekend Wachusett is scheduled to re-open from 8 am – 4 pm on April 14 and 15 — weather permitting. Discounted tickets are available and an outdoor deck party with a BBQ and live music is scheduled both days. The forecast looks good for Saturday but everyone is advised to check www.wachusett.com for the latest updates, especially for Sunday).
The season extension seemed unlikely last February 21para when temperatures topped out at 71 degrees and it appeared that winter was coming to a premature end. In a winter filled with ups and downs, Wachusett season pass holders can now rejoice in the fact they have enjoyed a five-month season. The 2017-18 season at Wachusett had 3 chapters – cold early, warm and rainy in the middle and snow at the end.
After opening on November 12ta – the mountain’s earliest ever – expectations were high to start the season. Cold weather in the beginning of the season was both a blessing and a curse for Wachusett Mountain. The blessing was in terms of providing ideal temperatures for taking advantage of the mountain’s powerful snowmaking capabilities and allowing it to open all three quad chairlifts on the first day of the season. The curse was in terms of single-digit temperatures during the Christmas holiday week and early January which prevented skiers and snowboarders from coming out to enjoy the snow. The coldest day of the entire season ( -5 degrees) came on January 1para.
During late January and most of February, Wachusett faced unseasonably warm temperatures and more than 20 days with rain. The mountain maintained full operations throughout that period but the weather melted some of the snow and much of the spirit of skiers and snowboarders during the crucial middle six weeks of the season. Once March hit, everything changed with 45 inches of snow since March 1 (including 38 inches during a seven-day period alone). The last third of the season accounted for nearly half of the entire winter’s total snowfall.
“We are so appreciative of our customers’ loyal support this winter and are thrilled to extend the season,” said Wachusett President Jeff Crowley. “We’re glad the winter is ending on a positive note for everyone.”
Today we’d like to introduce you to Scherrie Keating.
Thanks for sharing your story with us Scherrie. So, let’s start at the beginning and we can move on from there.
I knew from a young age I wanted to be a nurse. During high school, I became a candy striper at my local hospital. Upon graduation, I entered the nursing program at Fitchburg State College and began working as a nurses aide. I earned my BSN and soon found my passion caring for patients with cardiovascular disease and Diabetes in ICU and Cardiac Rehabilitation.
My career took a surprising turn when I found myself laid off from the hospital I had spent my entire career working at. I was devastated and floundered for a while until I received a call from a friend telling me about an opportunity to start a new Cardiac Rehabilitation Program at another hospital. Having no experience in developing programs, but also needing employment I decided to apply. I cried the entire interview, was offered the job and told: “they saw something in me, I didn’t see”. Looking back I believe that opportunity was the start of my journey to where I am today. The program was started and I was working as the manager and staff RN.
My heart still missed working at the hospital I spent all those years at and my hope was I would someday return.
That dream was soon to come true. I received a call that they were interested in starting a Diabetes Self Management Education Program. This time, I knew I could do this. I was hired, the program was developed, ADA recognized and open to patients. Within 6 months of being back, I was given the opportunity to become the Cardiac Rehabilitation Program supervisor then promoted to manager. I was exactly where I wanted to be and loved what I was doing.
One day, I received a call that again changed my career path. I was told I was being laid off due to a middle management reorganization. 31 years in that hospital system and within 10 minutes it was gone. This time, I knew from past experience another door would open it was just a matter of time. Within 9 months, I was hired as a telephonic Diabetes Educator. Unfortunately, within a year, the organization downsized and I found myself laid off again.
The good news was, I had all the qualifications to take the Certified Diabetes Educator exam and now had plenty of time to study. I passed the exam then started the process of looking for a job. During my search, I saw an ad for the Diabetes Prevention Program. In all the years of working in Diabetes, I never knew Diabetes was preventable and that there was a program available to teach these strategies. I researched the information, made a few calls, enrolled and completed the CDC, National Diabetes Prevention Program Lifestyle Coach Training. It was then, I knew what I wanted to spend the rest of my career doing. Increasing awareness of the Prediabetes epidemic and helping people prevent and manage Diabetes.
I went back to the hospital I spend most of my career at to see if they were interested in partnering with me on my mission. They hired me as a per diem Certified Diabetes Educator with the possibility of developing a Diabetes Prevention Program in the future. I knew this was a start but didn’t give me job security or the ability to move forward with my passion of helping people prevent Diabetes. After much thought and support from my husband, I decided to start my company. I continue to work at the hospital as a per diem Certified Diabetes Educator (CDE) as well as teach CPR and ACLS.
My company was founded on 9/17/2016, on my 8th cancer remission date.
Overall, has it been relatively smooth? If not, what were some of the struggles along the way?
Having develop and implemented programs during my nursing career, I felt I had many of the skills needed to start my own company. I can say, they definitely helped, but I quickly realized I had so much more to learn and didn’t really have a viable business plan. What I did have was a dream, the passion to help others, an incredible drive, years of nursing experience and a national epidemic little people knew about. I knew in my heart I could make a difference in the lives of others and build a successful company.
After becoming an LLC, a friend/mentor recommended I join the North Central Chamber of Commerce. On my first day at a sales leads meeting, I sat next to a person who heard my story, then sponsored me to speak at a local Council on Aging. From there she invited me to a networking event where I met someone else who became very instrumental in growing my company. I was invited to join different networking groups where I continued to meet new people and develop relationships that have lead to lifelong friendships and business partners.
I began to take advantage of the many educational opportunities provided by the Chamber to include weekly free business coaching through the SCORE program. Through networking, I was referred to and received a grant through the Small Business Assistance program to start my website. I launched my business facebook and linkedIn pages. I began writing programs on prediabetes and management of Type 2 Diabetes. I started cold calling senior center directors, local cable shows, radio stations, participating in health fairs and was hired to give a few classes. I appeared on many local cable shows, a few radio shows and was given the opportunity to produce and host my own health and wellness show on Sterling Lancaster Community TV called Talk Me Healthy.
One day, at a networking event, I was approached to provide a continuing education program (CEU) for nurses and social workers. At that point, I was open to any opportunity to speak anywhere on any topic of interest relevant to my nursing experience. I still didn’t have a solid business plan or direction of where I wanted to take this company. This CEU program opportunity was a major turning point for my company. Nurses and social workers need continuing education credits to renew their licenses and my company was able to meet this need. Word spread and before long I had written 7 CEU programs and getting opportunities in multiple venues to speak include the Massachusetts Dental Hygienist Conference and the upcoming Massachusetts Nursing Association Clinical Conference.
I realized, I finally had a viable business plan offering community and CEU programs to help people prevent and manage Diabetes. I started attending the National Speakers Association- New England Chapter and began working with a business coach who has been instrumental in helping me realign my mission, goals and future company direction.
Honestly, I have been blessed with some many wonderful people that I have met along this journey who have believed in me, my mission and have opened doors of opportunities where I can share my passion and expertise to help people prevent and manage Diabetes.
Diabetes Kare Consulting, LLC – what should we know? What do you guys do best? What sets you apart from the competition?
Most people don’t know they have Diabetes until they present with a complication such as an eye, kidney or nerve disease. Based upon the Diabetes Prevention Program, simple, proven lifestyle changes can reduce your risk of developing Type 2 Diabetes by more than half.
My company’s mission is to increase awareness of the prediabetes epidemic and help people prevent and manage Diabetes through education, consulting and health coaching.
I offer prediabetes risk screening and prevention education, evidence based group education classes, webinars, CEU programs for healthcare professionals caring for individuals with Diabetes and monthly healthy living education on my TV show Talk Me Healthy.
To find out if you are at risk for Type 2 Diabetes, it only takes a minute, click on www.diabeteskareconsulting.com.
I would love to share a story of how my company impacted the life of one of my program attendees. A nurse in one of my Prediabetes CEU classes filled out the risk screening questionnaire and received a score of 5. Based upon that score, I always recommend contacting your healthcare provider for follow up testing. She learned she had prediabetes, was able to apply what she had already learned in the class to reduce her risks of developing Type 2 Diabetes by more than half.
Having opportunities like this to offer prediabetes risk screening and provide life changing education to help others lower their risks of developing and improving management of Type 2 Diabetes and its serious complications gives me purpose and joy each and every day.
I believe together we can make a difference in the lives of the millions of people impacted by Diabetes and its serious complications.
What is “success” or “successful” for you?
Personally, for me, success means sharing my personal story, passion and expertise to make a difference in the life of one person every day. I believe, everyone has a story, everyone has a why and that your why can change your story, life and significantly impact the lives of many!
My story is that I was diagnosed with a rare fingernail melanoma 10 years ago this September. I was given a 50% chance of surviving. Through faith, family, friends, the best medical team at MGH and keeping my “why” in focus to motivate me through some dark times, I am alive today. I believe having cancer was the worse and best thing that ever happened to me. I wouldn’t be the person I am today or be able to use my story as a testimony to give others hope and empower them to start now and make small healthier choices to change their tomorrows.
My journey has brought me to this moment, to do what I am doing to give back and make a difference in the lives of many! For me, that is a blessing and what I consider my success.
http://bostonvoyager.com/interview/meet-diabetes-kare-consulting-llc-not-located-boston/

AMERICAN PICKERS to Film in North Central Massachusetts
Mike Wolfe, Frank Fritz, and their team are excited to return to Massachusetts! They plan to film episodes of the hit series AMERICAN PICKERS throughout North Central Massachusetts.
AMERICAN PICKERS is a documentary series that explores the fascinating world of antique “picking” on History. The hit show follows Mike and Frank, two of the most skilled pickers in the business, as they hunt for America’s most valuable antiques. They are always excited to find sizeable, unique collections and learn the interesting stories behind them.
As they hit the back roads from coast to coast, Mike and Frank are on a mission to recycle and rescue forgotten relics. Along the way, the Pickers want to meet characters with remarkable and exceptional items. The pair hopes to give historically significant objects a new lease on life, while learning a thing or two about America’s past along the way.
Mike and Frank have seen a lot of rusty gold over the years and are always looking to discover something they’ve never seen before. They are ready to find extraordinary items and hear fascinating tales about them. AMERICAN PICKERS is looking for leads and would love to explore your hidden treasure. If you or someone you know has a large, private collection or accumulation of antiques that the Pickers can spend the better part of the day looking through, send us your name, phone number, location and description of the collection with photos to:
or call 855-OLD-RUST.
facebook: @GotAPick
When the workday ends and the lights go down, Custom Cleaning Service of Peabody, Inc. gets to work. “We operate as our clients’ silent partner after business hours,” says Adam Paicos, of Templeton, who now serves as Director of Operations and oversees the company’s expansion into North Central MA. “We are not often seen, but we ensure facilities are clean, secure, and ready for business each day while serving as the eyes and ears for our clients when they are not on site.”
Discover local business stories through our Inside North Central Massachusetts Podcast series. Listen as Chamber members share their journeys, insights, and contributions to our thriving regional business community.
Looking for your next opportunity? Explore current job openings from employers across North Central Massachusetts on our Jobs Board. Whether you’re starting a new career or making a change, you’ll find a variety of local positions available to help you take the next step.
CapEx Facility Services & Construction · Leominster, MA
TaraVista Behavioral Health Center · Harvard, MA
DRS Power Technology, Inc. · Fitchburg, MA
AIS · Leominster, MA