HUB International started with Rome Insurance in 1939, and expanded over the years into commercial insurance. They were purchased by HUB International in 2007, becoming a multi-faceted insurance agency and brokerage firm, expanding to employee and retirement benefits, individual wealth planning, bonds, and more. They are currently the largest agency is Massachusetts for personalized insurance, such as home, automobile, and more.<\/p>\n
HUB International grew through word of mouth and individual efforts: mailing campaigns, radio advertising, phone communication, and now through digital marketing such as social media platforms.<\/p>\n
According to their website, HUB International\u2019s company mission is \u201cto protect and support the aspirations of individuals, families and businesses, to empower our employees to learn, grow and make a difference in their communities.\u201d<\/p>\n
\u201cAs an agency, HUB has a lot of experience in vertical industries like transportation industry and financial institutions, hospitality, real estate, and medical, including specialty lines like directors\u2019 and office insurance,\u201d said Gary Costello, Vice President and Producer at HUB International.<\/p>\n
They specialize in various growing needs of business owners. Costello himself specializes in commercial insurances for workers\u2019 compensation, product liability, and physical assets of a business.<\/p>\n
For the future, HUB International plans to continue what they have been doing all along, and adapting that to the \u201cnew normal\u201d and to the realities around us.<\/p>\n
\u201cThankfully, the HUB has really quickly and we are fortunate to have done so,\u201d said Costello. \u201cZoom meetings were few and far between pre-pandemic but are now a part of the lifestyle.\u201d<\/p>\n
He also adds that the North Central Massachusetts Chamber of Commerce has been incredibly helpful throughout the pandemic.<\/p>\n
\u201cIf it wasn\u2019t for people like the [North Central Massachusetts Chamber of Commerce], business would lose the voice that they needed. They get personally involved in the business owners as customers, and are a great support system and advocate for those businesses,\u201d he said.<\/p>\n
HUB International\u2019s Fitchburg location is currently closed, but the employees from there are enjoying working from home and adjusting pretty well the further everyone gets into the pandemic.<\/p>\n
\u201cWe are trying to do more sales virtually through Zoom, by phone call, and face-to-face when necessary,\u201d Costello said. \u201cThankfully, travel is coming back and meeting at the client\u2019s office depends on the client. More and more clients are inviting us to their offices, with proper protocols in place.\u201d<\/p>\n