{"id":15746,"date":"2021-04-16T11:53:00","date_gmt":"2021-04-16T15:53:00","guid":{"rendered":"https:\/\/www.northcentralmass.com\/?p=15746"},"modified":"2021-04-12T11:59:33","modified_gmt":"2021-04-12T15:59:33","slug":"workers-credit-union-opening-new-planit-location-in-lowell","status":"publish","type":"post","link":"https:\/\/www.northcentralmass.com\/es\/workers-credit-union-opening-new-planit-location-in-lowell\/","title":{"rendered":"Workers Credit Union Opening New PlanIt Location in Lowell"},"content":{"rendered":"<h3><b><i>New banking location designed to help members benefit from financial coaching<\/i><\/b><\/h3>\n<div id=\"attachment_15747\" style=\"width: 328px\" class=\"wp-caption alignleft\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-15747\" class=\"wp-image-15747\" src=\"https:\/\/www.northcentralmass.com\/wp-content\/uploads\/2021\/04\/thumbnail_image004-300x211.jpg\" alt=\"\" width=\"318\" height=\"224\" srcset=\"https:\/\/www.northcentralmass.com\/wp-content\/uploads\/2021\/04\/thumbnail_image004-300x211.jpg 300w, https:\/\/www.northcentralmass.com\/wp-content\/uploads\/2021\/04\/thumbnail_image004.jpg 423w\" sizes=\"auto, (max-width: 318px) 100vw, 318px\" \/><p id=\"caption-attachment-15747\" class=\"wp-caption-text\">The new Workers Credit Union PlanIt location in Lowell features an interactive hologram named \u201cOlivia\u201d who can answer frequently asked questions in several languages, a humanoid robot named \u201cPepper\u201d and a video teller ATM. (Photo\/Workers Credit Union)<\/p><\/div>\n<p class=\"x_MsoNormal\">An interactive hologram, humanoid robot and video teller ATM may not be the first things you think of when planning a visit to your local credit union. Yet, they serve an important purpose at Workers Credit Union\u2019s new, modern, inclusive, and welcoming 3,400 square foot PlanIt location, which opened on March 29 at 1201 Bridge Street in the Centerville neighborhood of Lowell, Massachusetts. \u201cThe technology takes the friction out of banking, so our members and staff can focus on building financial wellness\u201d says Workers Credit Union Chief Banking Officer Peter Rice. The interactive hologram named \u201cOlivia\u201d can answer frequently asked questions in several languages, including Spanish, Vietnamese, and American Sign Language (ASL). A friendly humanoid robot named \u201cPepper\u201d keeps the mood light and fun.<\/p>\n<p class=\"x_MsoNormal\">The move comes at a time when many financial institutions are closing their physical locations. Each PlanIt location has private spaces for members to participate in the Workers Way<sup>TM<\/sup>,\u00a0a personalized, financial coaching program offered at no additional cost. \u201cFor many people, there is a huge shame<\/p>\n<div id=\"attachment_15748\" style=\"width: 330px\" class=\"wp-caption alignleft\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-15748\" class=\"wp-image-15748\" src=\"https:\/\/www.northcentralmass.com\/wp-content\/uploads\/2021\/04\/thumbnail_image002-300x232.jpg\" alt=\"\" width=\"320\" height=\"248\" srcset=\"https:\/\/www.northcentralmass.com\/wp-content\/uploads\/2021\/04\/thumbnail_image002-300x232.jpg 300w, https:\/\/www.northcentralmass.com\/wp-content\/uploads\/2021\/04\/thumbnail_image002.jpg 399w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><p id=\"caption-attachment-15748\" class=\"wp-caption-text\">On March 29, Workers Credit Union opened its new \u201cWorkers Credit Union PlanIt\u201d location at 1201 Bridge Street, Lowell, MA. (Photo\/Workers Credit union)<\/p><\/div>\n<p class=\"x_MsoNormal\">and stigma attached to the money challenges they face,\u201d Rice says. \u201cWorkers Way is judgment free. We empower our members to make good decisions.\u201d All Workers staff are trained and certified financial coaches who meet with members one-on-one, both in person and virtually. They take members through a step-by-step process of changing how they think about and manage money so they can achieve their dreams.<\/p>\n<p class=\"x_MsoNormal\">Plans are in place to open a PlanIt location in Shrewsbury later this year and to grow into other\u00a0communities within the region.<\/p>","protected":false},"excerpt":{"rendered":"<p>New banking location designed to help members benefit from financial coaching An interactive hologram, humanoid robot and video teller ATM may not be the first things you think of when planning a visit to your local credit union. Yet, they serve an important purpose at Workers Credit Union\u2019s new, modern, inclusive, and welcoming 3,400 square [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-15746","post","type-post","status-publish","format-standard","hentry","category-member-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Workers Credit Union Opening New PlanIt Location in Lowell &#187; North Central Massachusetts Chamber of Commerce<\/title>\n<meta name=\"description\" content=\"New banking location designed to help members benefit from financial coaching An interactive hologram, humanoid robot and video teller ATM may not be the\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.northcentralmass.com\/es\/workers-credit-union-opening-new-planit-location-in-lowell\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Workers Credit Union Opening New PlanIt Location in Lowell &#187; 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